Can I cancel my switching order?

Switching order can be cancelled up to 11:59 p.m. on the day you complete the switching procedure (the following business day if the date of receipt is a bank holiday). ＜How to cancel a switchin... Show Detail

How can I confirm a beneficiary I designated for my lump-sum death benefit?

If you have designated a beneficiary for your lump-sum death benefit, you can confirm this in the following ways. ■How to check on the AnswerNet. 　 Log in to the AnswerNet ＞ Scroll down on the ... Show Detail

Can I register my email address on the AnswerNet?

You can register your email address by yourself on the AnswerNet. ＜Confirmation or change of email address＞ Log in to the AnswerNet ＞ Click on the "Confirm/Change Participant Information" butto... Show Detail

I cannot log in to the AnswerNet as I forgot my password, or entered my password incorrectly multiple times.

Participants etc. are able to log in by issuing a temporary password on the AnswerNet login page and changing it to a password of their choice. ≪Steps for issuing a temporary password and changi... Show Detail

Can I check the investment performance of investment trusts on the AnswerNet?

You can see it on the AnswerNet. ＜How to find Performance Sheet＞ Log in to the AnswerNet ＞ Click on the "Product Lineup" tab You will find images of four documents in the "Product and ... Show Detail

Contributions have been credited to my defined contribution pension account, but the asset balance on the AnswerNet is still zero. Why is this?

Contributions credited to your defined contribution pension account will be reflected on the AnswerNet after your specified investment products are purchased and a transaction is settled. Therefore... Show Detail

Contributions for my individual-type DC (iDeCo) have been withdrawn from my bank account, but the asset balance on the AnswerNet is still zero. Why is this?

Contributions for an individual-type DC (iDeCo) are withdrawn from bank account on the 26th(*). Once the contributions are withdrawn, they are kept by the National Pension Fund Association and c... Show Detail

Can I view the history of transactions that I have executed, such as purchases of investment products and switching ?

You can see it on the AnswerNet. ＜How to find "Transaction History"＞ Log in to the AnswerNet ＞ Click on the "Participant Main Page" tab ＞ Click on "View History" in the orange frame where... Show Detail

I made switching instructions, but the balance of investment products has not been changed. Why is that?

Switching refers to the procedure of selling the investment products currently held and purchasing other investment products. Therefore, it takes about one week to 10 days to complete all transa... Show Detail

What is a designated investment product?

A designated investment product is an investment product to be purchased automatically in the event that participants do not designate allocation ratios during the instruction period(*1) and extens... Show Detail