Can I view the history of transactions that I have executed, such as purchases of investment products and switching ?

You can see it on the AnswerNet. ＜How to find "Transaction History"＞ Log in to the AnswerNet ＞ Click on the "Participant Main Page" tab ＞ Click on "View History" in the orange frame where... Show Detail

Can I cancel my switching order?

Switching order can be cancelled up to 11:59 p.m. on the day you complete the switching procedure (the following business day if the date of receipt is a bank holiday). ＜How to cancel a switchin... Show Detail

I cannot log in to the AnswerNet as I forgot my password, or entered my password incorrectly multiple times.

Participants are able to log in by issuing a temporary password on the AnswerNet login page and changing it to a password of their choice. ≪Steps for reissuing a temporary password and changing ... Show Detail

I am enrolled in a corporate-type DC. Can I check the DC plan document?

You can see it on the AnswerNet. ＜How to find "Corporate Type Pension Plan Document"＞ Log in to the AnswerNet ＞ Click on the “Participant Main Page" tab ＞ Click on "Confirm/Change Partici... Show Detail

Is there a brief document that describes the procedures required when retiring before age 60?

You can see it on the AnswerNet. ＜How to find "Procedures upon Loss of Participant Eligibility due to Resignation or Related Reasons"＞ Log in to the AnswerNet ＞ Click on "Request Forms" i... Show Detail

I cannot log in to the AnswerNet as I do not know my login ID.

Your login ID is the Participant Code (10-digit numbers). You can check it in one of the following ways. (1) Check your "Notice of Opening an Account" After opening your account for the d... Show Detail

How can I confirm a beneficiary I designated for my lump-sum death benefit?

If you have designated a beneficiary for your lump-sum death benefit, you can confirm this in the following ways. ■How to check on the AnswerNet. 　 Log in to the AnswerNet ＞ Scroll down on the ... Show Detail

I made switching instructions, but the balance of investment products has not been changed. Why is that?

Switching refers to the procedure of selling the investment products currently held and purchasing other investment products. Therefore, it takes about one week to 10 days to complete all transa... Show Detail

I have moved. Do I need to notify my company of my new address?

If you are a participant in a corporate-type DC, the person in charge at your company will handle the address change procedure, so please contact the human resources department or general affairs d... Show Detail

Can I check my past contributions?

You can see it on the AnswerNet. ＜How to check past contributions＞ Log in to the AnswerNet ＞ Click on the "Account Information" tab ＞ Scroll down to the "Contributions and Changes in Asse... Show Detail