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FAQ within [ How to Login and Use AnswerNet ]

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  • I have moved. Do I need to notify my company of my new address?

    If you are a participant in a corporate-type DC, the person in charge at your company will handle the address change procedure, so please contact the human resources department or general affairs d... Show Detail

    • No:1574
    • Displayed Date:2024/02/19 18:39
    • Updated DTM:2024/02/22 09:59
  • Can I cancel my switching order?

    Switching order can be cancelled up to 11:59 p.m. on the day you complete the switching procedure (the following business day if the date of receipt is a bank holiday). <How to cancel a switchin... Show Detail

    • No:1481
    • Displayed Date:2024/02/19 17:18
    • Updated DTM:2024/12/18 15:01
  • What is a designated investment product?

    A designated investment product is an investment product to be purchased automatically in the event that participants do not designate allocation ratios during the instruction period(*1) and extens... Show Detail

    • No:1471
    • Displayed Date:2024/02/19 17:18
    • Updated DTM:2024/12/20 10:10
  • I got an error message saying that my login ID is invalid.

    When the balance in your defined contribution pension account becomes 0 yen, your account will be closed and you will not be able to log in to the AnswerNet. * The error code for "This ID is curre... Show Detail

    • No:2706
    • Displayed Date:2024/02/19 18:39
    • Updated DTM:2024/12/17 15:05
  • Can I withdraw from an Individual-type DC (iDeCo)?

    In principle, it is not possible to withdraw from an individual-type DC (iDeCo). You will receive retirement benefits usually from the age of 60. However, you may receive a early lump-sum payment... Show Detail

    • No:1518
    • Displayed Date:2024/12/01 00:00
    • Updated DTM:2024/12/20 12:37

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