Can I exit Tsumitate Navi+ halfway through and return to Participant Main Page of the AnswerNet?

If you click the logo "Sompo Japan DC Securities Inc. Tsumitate Navi+" in the upper left corner of the Tsumitate Navi+ screen, it redirects to Participant Main Page. Tsumitate Navi+ has the fo... Show Detail

I got an error message saying that my login ID is invalid.

When the balance in your defined contribution pension account becomes 0 yen, your account will be closed and you will not be able to log in to the AnswerNet. ＊ The error code for "This ID is curre... Show Detail

Can I register my email address on the AnswerNet?

You can register your email address by yourself on the AnswerNet. ＜Confirmation or change of email address＞ Log in to the AnswerNet ＞ Click on the "Confirm/Change Participant Information" butto... Show Detail

Can I check the date of password change or the date on which I made investment instructions?

You can see it on the AnswerNet. ＜How to check investment instruction history＞ Log in to the AnswerNet ＞ Click on the "Participant Main Page" tab ＞ Click on "View History" in the orange f... Show Detail

The tutorial screen “Welcome to AnswerNet!” is displayed and I cannot log in as usual.

Following the release of Tsumitate Navi+ on the AnswerNet, a tutorial (explanation of Tsumitate Navi+) is displayed when logging in. From the tutorial, you can go to a robo-advisor (Discover inves... Show Detail

I made a mistake on the password reissuance screen multiple times and now the screen is locked. How can I unlock it?

If you enter your registered information incorrectly more than a certain number of times on the "password reissuance" screen, the password reissuance process will be suspended. If the password r... Show Detail