Can I check the date of password change or the date on which I made investment instructions?

You can see it on the AnswerNet. ＜How to check investment instruction history＞ Log in to the AnswerNet ＞ Click on the "Participant Main Page" tab ＞ Click on "View History" in the orange f... Show Detail

Can I use the AnswerNet for 24 hours a day?

Yes, you can. However, during system maintenance (from midnight to 3am every day, from midnight to 5am on the third Sundays), only inquiries will be available. You are not able to take procedures ... Show Detail

An alert function is available on the AnswerNet?

AnswerNet is not equipped with an alert function to inform you of price movements of investment trusts. ● AnswerNet Login (Link) Show Detail

I made a mistake on the password reissuance screen multiple times and now the screen is locked. How can I unlock it?

If you enter your registered information incorrectly more than a certain number of times on the "password reissuance" screen, the password reissuance process will be suspended. If the password r... Show Detail

I have transferred my assets from the defined contribution pension plan of my previous company. Can I check the amount of assets I transferred?

You can see it on the AnswerNet. ＜How to find information on conversion assets and rollover assets that have been transferred＞ Log in to the AnswerNet ＞ Click on the "Account Information"... Show Detail

I made switching instructions, but the balance of investment products has not been changed. Why is that?

Switching refers to the procedure of selling the investment products currently held and purchasing other investment products. Therefore, it takes about one week to 10 days to complete all transa... Show Detail

I got an error message saying that my login ID is invalid.

When the balance in your defined contribution pension account becomes 0 yen, your account will be closed and you will not be able to log in to the AnswerNet. ＊ The error code for "This ID is curre... Show Detail

I cannot log in to the AnswerNet as I do not know my login ID.

Your login ID is the Participant Code (10-digit numbers). You can check it in one of the following ways. (1) Check your "Notice of Opening an Account" After opening your account for the d... Show Detail

Can I check my past contributions?

You can see it on the AnswerNet. ＜How to check past contributions＞ Log in to the AnswerNet ＞ Click on the "Account Information" tab ＞ Scroll down to the "Contributions and Changes in Asse... Show Detail

Can I exit Tsumitate Navi+ halfway through and return to Participant Main Page of the AnswerNet?

If you click the logo "Sompo Japan DC Securities Inc. Tsumitate Navi+" in the upper left corner of the Tsumitate Navi+ screen, it redirects to Participant Main Page. Tsumitate Navi+ has the fo... Show Detail