The tutorial screen “Welcome to AnswerNet!” is displayed and I cannot log in as usual.

Following the release of Tsumitate Navi+ on the AnswerNet, a tutorial (explanation of Tsumitate Navi+) is displayed when logging in. From the tutorial, you can go to a robo-advisor (Discover inves... Show Detail

I want to set up push notifications.

For information on how to set up push notifications, please click on the image below to check the document. ＜How to set up push notifications (for iOS and Android)＞ (Japanese only) ＜プッシュ通知の設定方法... Show Detail

I made a mistake on the password reissuance screen multiple times and now the screen is locked. How can I unlock it?

If you enter your registered information incorrectly more than a certain number of times on the "password reissuance" screen, the password reissuance process will be suspended. If the password r... Show Detail

Can I check my past contributions?

You can see it on the AnswerNet. ＜How to check past contributions＞ Log in to the AnswerNet ＞ Click on the "Account Information" tab ＞ Scroll down to the "Contributions and Changes in Asse... Show Detail

Can I use the AnswerNet for 24 hours a day?

Yes, you can. However, during system maintenance (from midnight to 3am every day, from midnight to 5am on the third Sundays), only inquiries will be available. You are not able to take procedures ... Show Detail

Can I check the date of password change or the date on which I made investment instructions?

You can see it on the AnswerNet. ＜How to check investment instruction history＞ Log in to the AnswerNet ＞ Click on the "Participant Main Page" tab ＞ Click on "View History" in the orange f... Show Detail

Can I register my email address on the AnswerNet?

You can register your email address by yourself on the AnswerNet. ＜Confirmation or change of email address＞ Log in to the AnswerNet ＞ Click on the "Confirm/Change Participant Information" butto... Show Detail

Can I exit Tsumitate Navi+ halfway through and return to Participant Main Page of the AnswerNet?

If you click the logo "Sompo Japan DC Securities Inc. Tsumitate Navi+" in the upper left corner of the Tsumitate Navi+ screen, it redirects to Participant Main Page. Tsumitate Navi+ has the fo... Show Detail

I cannot log in to the AnswerNet as I forgot my password, or entered my password incorrectly multiple times.

Participants are able to log in by issuing a temporary password on the AnswerNet login page and changing it to a password of their choice. ≪Steps for reissuing a temporary password and changing ... Show Detail

An alert function is available on the AnswerNet?

AnswerNet is not equipped with an alert function to inform you of price movements of investment trusts. ● AnswerNet Login (Link) Show Detail