Contributions have been credited to my defined contribution pension account, but the asset balance on the AnswerNet is still zero. Why is this?

Contributions credited to your defined contribution pension account will be reflected on the AnswerNet after your specified investment products are purchased and a transaction is settled. Therefore... Show Detail

Can I check the investment performance of investment trusts on the AnswerNet?

You can see it on the AnswerNet. ＜How to find Performance Sheet＞ Log in to the AnswerNet ＞ Click on the "Product Lineup" tab You will find images of four documents in the "Product and ... Show Detail

Can I check the date of password change or the date on which I made investment instructions?

You can see it on the AnswerNet. ＜How to check investment instruction history＞ Log in to the AnswerNet ＞ Click on the "Participant Main Page" tab ＞ Click on "View History" in the orange f... Show Detail

How can I confirm a beneficiary I designated for my lump-sum death benefit?

If you have designated a beneficiary for your lump-sum death benefit, you can confirm this in the following ways. ■How to check on the AnswerNet. 　 Log in to the AnswerNet ＞ Scroll down on the ... Show Detail

Can I exit Tsumitate Navi+ halfway through and return to Participant Main Page of the AnswerNet?

If you click the logo "Sompo Japan DC Securities Inc. Tsumitate Navi+" in the upper left corner of the Tsumitate Navi+ screen, it redirects to Participant Main Page. Tsumitate Navi+ has the fo... Show Detail

An alert function is available on the AnswerNet?

AnswerNet is not equipped with an alert function to inform you of price movements of investment trusts. ● AnswerNet Login (Link) Show Detail

I want to set up push notifications.

For information on how to set up push notifications, please click on the image below to check the document. ＜How to set up push notifications (for iOS and Android)＞ (Japanese only) ＜プッシュ通知の設定方法... Show Detail

Contributions for my individual-type DC (iDeCo) have been withdrawn from my bank account, but the asset balance on the AnswerNet is still zero. Why is this?

Contributions for an individual-type DC (iDeCo) are withdrawn from bank account on the 26th(*). Once the contributions are withdrawn, they are kept by the National Pension Fund Association and c... Show Detail

I made a mistake on the password reissuance screen multiple times and now the screen is locked. How can I unlock it?

If you enter your registered information incorrectly more than a certain number of times on the "password reissuance" screen, the password reissuance process will be suspended. If the password r... Show Detail

I have transferred my assets from the defined contribution pension plan of my previous company. Can I check the amount of assets I transferred?

You can see it on the AnswerNet. ＜How to find information on conversion assets and rollover assets that have been transferred＞ Log in to the AnswerNet ＞ Click on the "Account Information"... Show Detail