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  • No : 1480
  • Displayed Date : 2024/02/19 17:18
  • Updated DTM : 2024/02/20 12:27
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I made switching instructions, but the balance of investment products has not been changed. Why is that?

Answer

Switching refers to the procedure of selling the investment products currently held and purchasing other investment products.
Therefore, it takes about one week to 10 days to complete all transactions. The newly purchased products will be shown on the AnswerNet on the following day after the purchase transaction is completed.
(The number of days required varies depending on the product to be purchased.)
 
You can check the schedule of your switching orders on the AnswerNet.
Assets in the process of switching transactions will be shown as "Cash Awaiting Settlement" on the AnswerNet until the transactions are completed.
 
<How to check switching orders received>
Log in to the AnswerNet > Click on the "Switching Instructions" tab > Switching Orders Received and Date Price Determined/Settlement
・Date of products to be sold and purchased are shown.
・The newly purchased products will be shown in the asset balance on the following day after the purchase transaction is completed.
 
● AnswerNet Login (Link)