Switching order can be cancelled up to 11:59 p.m. on the day you complete the switching procedure (the following business day if the date of receipt is a bank holiday).

 

＜How to cancel a switching order＞

Log in to the AnswerNet ＞ Click on the "Switching Instructions" tab ＞ Switching Orders Received

Transactions with a "Cancel" button displayed can be canceled.

 

● AnswerNet Login (Link)